Return & Refund Policy

Effective Date: 2026

At REVA Agri Tech, we strive to deliver high-quality agricultural products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
  • The request must be raised within 3–5 days of receiving the product.
  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (invoice or order ID) is required.

2. Non-Returnable Items

  • Opened or used products cannot be returned due to safety and quality reasons.
  • Products damaged due to misuse or improper handling are not eligible for return.
  • Items purchased under special offers or discounts may not be eligible for return.

3. Return Process

To initiate a return, please contact our support team with your order details and reason for return. Once your request is approved, we will guide you through the return process.

4. Refund Policy

  • Refunds will be processed only after the returned product is inspected and approved.
  • Approved refunds will be credited to the original payment method within 5–7 business days.
  • In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer.

5. Replacement Policy

If the product is defective or damaged, we may offer a replacement instead of a refund, depending on product availability.

6. Shipping Charges

  • Return shipping costs may be borne by the customer unless the product is defective or incorrect.
  • Original shipping charges are non-refundable.

7. Contact Us

For return or refund requests, please contact us:
Email: info@rewaat.com
Phone: +91 9945610709